A Syrian customer visited Kerui Refractory in June 2024. During this visit, the customer mainly wanted to inspect the quality of refractory bricks and ceramic fiber products, and discussed details of cooperation with Kerui.
The Syrian Customer Visited Kerui Factory
After the customer arrived in China, they were brought to the factory as per our arrangements. The customer visited our raw material storage area, production area, firing area, and storage area.
The customer was particularly impressed by our advanced manufacturing equipment and stringent quality control measures. He expressed satisfaction with the uniformity and precision of our refractory bricks and ceramic fiber products. As a result, they discussed future cooperation with us.
The Needs of the Syrian Customer
The customer operates a cement plant, so he has a large demand for refractory materials. The customer mainly needs ceramic fiber products, refractory bricks, insulation bricks, and monolithic products.
- Ceramic fiber boards: Thickness of 50/65/100 mm;
- Ceramic fiber paper: Thickness of 10 mm;
- Magnesia-alumina spinel bricks: 220 x 198 x different sizes;
- Castables: Containing aluminum and magnesium;
- High-alumina bricks;
Discussion with the Syrian Customer
Our engineers presented detailed information on the properties and applications of our various products, including ceramic fiber boards, paper, magnesia-alumina spinel bricks, castables, and high-alumina bricks. They emphasized the durability, heat resistance, and energy efficiency of our materials.
To provide a tangible understanding of our products, this customer was offered samples of ceramic fiber boards and magnesia-alumina spinel bricks. He was encouraged to conduct his own tests and evaluations to verify their suitability for his applications.
This customer and our sales team engaged in productive negotiations to discuss pricing, delivery terms, and future cooperation. Both parties expressed a strong desire to establish a long-term business relationship. Kerui Refractory is confident that our commitment to quality, technical expertise, and customer satisfaction will foster a mutually beneficial relationship with this customer and his cement plant.