Good news! Welcome loyal customers from New Zealand to Kerui Refractory. The customers contacted us after purchasing Kerui kiln furniture. As a result, Kerui arranged this visit. The customers expressed interest in the cordierite-mullite kiln furniture and other products and looked forward to good cooperation.
The Needs of Customers from New Zealand
The primary purpose of this visit from the New Zealand customers to Kerui was to tour the factory, inspect product quality, and discuss cooperation. The customers were guided through our office and factory by the business manager and technical staff.
- Products: Cordierite-mullite kiln furniture boards, silicon carbide plates, refractory bricks, ceramic fiber products;
- Industry: Ceramic industry;
- Kiln: Electric furnace;
- Product Details: To learn more about product details and kiln installation techniques.
Why Did the Customers Choose Kerui?
In May of this year, we sent samples to the customers. The customers were very satisfied with the product quality. As a result, this customer placed an order immediately. After receiving the goods, our products fully met his requirements. Therefore, when he had new needs, he still chose Kerui.
- Products: The surface of the kiln furniture is smooth. Our products meet the customers’ requirements, whether in appearance or quality.
- Technical Communication: The customers had been consulting on technical issues related to kiln furniture. Our business managers and technical staff provide timely answers and solutions.
In Conclusion
In conclusion, the visit from our New Zealand customers has reinforced our commitment to quality and customers satisfaction. By providing a comprehensive tour of our facilities and engaging in detailed discussions about product specifications and technical support, we have demonstrated our dedication to meeting the unique needs of the ceramic industry. The positive feedback regarding our cordierite-mullite kiln shelf and other products has solidified a foundation for ongoing collaboration. As we continue to address technical inquiries, we look forward to a fruitful partnership that enhances both of our businesses.