An Indian customer visited the Kerui factory in China. The customer was primarily interested in high-alumina bricks with an aluminum content of 50%. After visiting our factory, the customer was very satisfied.
Indian Customer Visits Kerui Factory
After learning about the client’s visit to China, Kerui arranged the visit according to the customer ‘s schedule. In the afternoon, the customer visited the Kerui manufacturing factory under our reception. This visit mainly focused on two aspects:
- Introduction and plan discussion: At this stage, both parties communicated and confirmed the detailed product requirements and other details.
- Factory tour: Led by our professional business managers and technicians, the customer visited key workshops, including the crusher, silo, microcomputer control room, molding workshop, raw materials workshop, sintering workshop, laboratory, sample room, etc.
During the visit, the customer was very satisfied with our production capabilities and product quality. They witnessed the production molds and processes. They were very pleased with the final products.
Requirements of the Indian Customer for Refractory Products
The customer has specific requirements for high-alumina refractory bricks and ceramic fiber boards.
- Refractory Bricks: Aluminum content above 50%, with specifications for iron content and bulk density.
- Ceramic Fiber Insulation Boards: Thickness of 3 mm and 25 mm, with specifications for bulk density.
The customer highly recognized Kerui’s modern production equipment and large production scale, believing that we have strong capabilities to meet their needs. They also expressed special praise for the exquisite workmanship and high quality of our molds.
In the End
This visit not only strengthened the relationship between the Indian customer and Kerui but also showcased our commitment to quality and customer satisfaction. Both parties are eager to continue this collaboration by providing tailored solutions. We look forward to building a long-term partnership with the Indian customer and expanding our reach in the international refractory market.